Frequently Asked Questions

Are the parks pet friendly?

• Queenscliffe Recreation Reserve, Golightly Park and Victoria Park are pet friendly during the off-peak and shoulder periods, with the exception of Royal Park which does not accept pets at any time. 
• The Budget Cabins at Queenscliffe Recreation Reserve is the only pet friendly accommodation.
• Please click here to find out more, and to read the important terms and conditions when bringing a pet to one of the three parks.

What are the booking and cancellation terms and conditions?

• Please click here to see all the booking and cancellation terms and conditions.
• If you have any questions, we welcome you to contact us via phone or email.

Are there any park rules?

• Yes, for the comfort and security of our guests, please read the Park Rules prior to your stay.

What are the peak, off peak and shoulder seasons?

• Good Question! These are listed in Season dates. 

How do I rebook for the Hot Rod weekend, Christmas and January?

• It's great you'd like to rebook for one of the most popular times. Please take a look at our Terms & Conditions which outline the process.

Is Wi-Fi available?

• Queenscliffe Recreation Reserve has Wi-Fi available for park guests to use.
• Royal Park, Victoria Park and Golightly Park do not have Wi-Fi, but signal is available.

Do you have any wheelchair friendly accommodation?

• Yes! There is a Water View Cabin at Queenscliff Recreation Reserve that is accessible, has two bedrooms, a shower with handrails, and an entrance ramp.

Can I book online?

• Yes! It's very easy. Simply click Make A Booking at the top of every page.
• You are also welcome to contact us via phone or email.